Dear Patient,

Protecting your health is our top priority. We understand the concerns related to COVID-19, and we are involved in an all-out effort to stop the spread of infection. To ensure a safe environment, we have taken many precautions, including the following:

  • The front door is locked so that we can prevent crowding.
  • The number of people in any given space is reduced to allow ample social distancing. We (and Market Optical) are following Governor Inslee’s occupancy guidelines according to the current phase of re-opening.
  • Doctors, staff, and patients must wear masks. Patients who arrive without a mask will be given one – even if fully vaccinated.
  • We provide sterilized pens and clip-boards for patients to do paperwork.
  • All patients and guests have their temperature checked and are screened for active COVID.
  • Unless there is a true need for a caregiver, accompanying guests are encouraged to wait in their car or out front in the sunshine, when possible.
  • We will perform a complete sterilization of all touched surfaces in the exam room at the start of our day and between patients.
  • Strict hand hygiene is practiced. For example, Dr. Mark invites all patients to wash their hands in our sink at the start of the eye exam.
  • Hand sanitizer is also available in multiple locations throughout the office and the optical.
  • Patients with a known COVID-19 exposure within the last 14 days (or active symptoms) will be asked to reschedule. If you are sick, please stay home.
  • We have a super-HEPA (High Efficiency Particulate Absorption) filter running in the exam room that filters all the air in the exam room every 12 minutes.

It is normal to feel anxious and even overwhelmed in times like these. We encourage you to follow the advice of the researchers and physicians at the Centers for Disease Control and Prevention (CDC). More local guidance from the Washington state department of health can be found at this link.

It is good to err on the side of caution by wearing a good quality facemask, avoiding large gatherings, not sharing drinks, etc. Yet optimizing vision and eye health is crucial for getting your work done, staying safe and for enjoying life.

Drs. Mark and Miranda Cannon are fully vaccinated. So are all of the University Village Market Optical staff. We believe that the safety of vaccines available in the US are well established by the trials and ongoing research.

If you need to cancel with less than 24-hours notice due to illness during the COVID-19 pandemic, our no-show fee will be waived.

Wishing you the best of health and safety!

Mark J Cannon, OD
Practice manager

Miranda Cannon, OD
Practice owner

P.S. COVID-19 vaccines are now available to everyone age 16 and older. You can use the Washington Department of Health’s Vaccine Finder to locate and schedule your appointment.